How IT services can improve business
How indieTECH’s Offerings Can Improve Your Business
At indieTECH, we provide a wide array of technology solutions to help your business thrive. We aim to enhance productivity, security, and connectivity, ensuring your operations run smoothly and efficiently.
Our SD-WAN (Software-Defined Wide Area Network) offerings include features like auto-failover, bonding, intelligent routing, virtual network functions, and application awareness. These features enhance connectivity and improve the performance of your applications, ensuring your business stays connected without interruptions.
Our managed WiFi services cover internal and guest networks, providing seamless and secure WiFi access for your employees and guests. This ensures a smooth internet experience throughout your premises.
Security is a top priority, and our security solutions include firewall services, endpoint security, and network security assessments. These measures protect your business from cyber threats, giving you peace of mind knowing your data is secure. Additionally, we leverage advanced AI technologies and SentinelOne for real-time threat detection and response. SentinelOne’s AI-driven endpoint protection ensures that your devices are safeguarded against sophisticated cyber attacks, providing an extra layer of defense and reducing the risk of breaches.
We also offer comprehensive network management services that include network monitoring and trouble ticket creation. With our network monitoring, we continuously monitor your network’s performance, quickly identifying and addressing any issues. Our trouble ticket creation system ensures that problems are documented and resolved efficiently, providing timely support and minimizing downtime. These services ensure your network remains reliable and robust.
Our Unified Communications solutions include voice, text/SMS, video (Avaya, Vonage, and Zoom), web conferencing, and collaboration tools like Slack and MS Teams. We also offer add-ons such as CRM integration, accounting integration, contact center integration, IVR, call recording, and AI/sentiment analysis. These tools streamline communication and collaboration within your organization, making it easier to work together, whether your team is in the office or remotely.
For businesses that need robust and scalable communication solutions, our premises systems and core products offer everything from ACD (Automatic Call Distribution) to APIs & SDKs, call and screen recording, CRM/ERP integrations, dialers, interactive voice response, omnichannel engagement, reporting, analytics, and BI. These solutions enhance customer interactions and operational efficiency.
In cloud connectivity and infrastructure, we offer public cloud connections (AWS, Azure, Oracle), CDN, data center colocation, disaster recovery setup, and Back up options. These solutions provide robust cloud infrastructure for seamless data management and connectivity.
Our storage solutions include cloud-based options like object, file, and block storage, ensuring secure and scalable storage for your data needs. Our license and application management services also cover software license management, ERP management, and software license optimization, helping you manage your software assets efficiently.
For those needing professional IT support, our managed and professional services include a US-based helpdesk as a service, IT outsourcing, cloud migration, and application management (ERP, CRM). These services provide expert support to keep your IT infrastructure running smoothly.
Our mobility solutions cover handsets, tablets, gateways, device usage management, application filtering, and in-building signal optimization. We also offer managed mobility services, including carrier sourcing, staging/kitting, helpdesk, break/fix, plan optimization, and device management. These services ensure your team stays connected and productive on the go.
Lastly, we provide additional services like answering services (Ruby Receptionist), physical security (video surveillance, access cards), and more. These services round out our comprehensive offerings, providing everything you need to enhance your business operations.
At indieTECH, we are committed to providing top-notch technology solutions that cater to your unique business needs. Our offerings are designed to improve productivity, enhance security, and ensure seamless connectivity, helping your business succeed in today’s competitive landscape. Contact us today to learn more about how we can help you achieve your business goals with our comprehensive technology solutions.
Reach out to us at 855-804-TECH(8324) or email us at connect@indie-tech.com
