Privacy Policy

indieTECH, Inc. Privacy Policy

1. Introduction

indieTECH, Inc. (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, particularly regarding phone numbers and information submitted through our contact form.

2. Information We Collect

We collect personal information when you:

  • Provide your phone number to us for communication regarding IT-managed services, support, and consulting.
  • Submit information through the contact form on our website, such as your name, phone number, and any other details you provide.

3. How We Use Your Information

We use your information to:

  • Communicate with you regarding our IT-managed services and respond to your inquiries.
  • Provide support and assistance based on your requests.
  • Manage our client relationships using our CRM system, ConnectWise Manage.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is stored securely in our CRM system, and access is limited to authorized personnel only.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are infallible.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Your Rights

You have the right to request access to your personal information, request corrections, or ask for the deletion of your data. To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking

We do not use cookies or other tracking technologies on our website.

9. International Users

We currently do not serve clients outside of the United States, and this policy is primarily intended for domestic users.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: 949-461-1030 or connect@indie-tech.com.

Effective Date: 9/20/2024

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